“Describe a color to a blind person” is probably the most common out of the box question in a call center job interview. And in this article, I will show how to answer it along with some sample answers for each color. How to describe a...
To answer the call center job interview question “What are your strengths?”, think about all your strengths and pick the ones that are most relevant and useful in a call center workplace. If you want some sample answers, read on: Why...
In this article, you’ll learn the tip number one and the most important method on how to improve your English for call center. As a call center applicant, you normally have two main goals to be able to talk to your customers: to speak English...
To answer the call center job interview question, “What is your greatest weakness?”, reveal a weakness that you truly are struggling with then explain what you’re doing to rise above that weakness. You also wanna give the...
Here are sample answers to the call center job interview question, "Why do you want to work in a call center?" You'll also know the reason behind this question.
These are the call center jargons you should know about if you’re a call center newbie. I’ve focused on the commonly used ones. If you know all these, you can pretty much navigate the call center world without any confusion. Without...
To answer the call center job interview question Why should we hire you, highlight one positive thing about you and then back up that answer well. Here are sample answers.
This guide is especially written for call center newbies but if you're a veteran who needs a quick refresher before taking a mock call, then this is for you, too.