So you’re a complete newbie and you’re wondering if you have what it takes to qualify as a call center agent. Is basic English enough? Do they accept high school graduates? What if you’re not good with computers? How fast should your typing speed be? Look no further. This article is a detailed list of…

These are the call center jargons you should know about if you’re a call center newbie. I’ve focused on the commonly used ones. If you know all these, you can pretty much navigate the call center world without any confusion. Without further ado, here are the useful call center jargons newbies should know to survive….